This Refund & Cancellation Policy applies to all purchases made on MiracleShop through our website https://miracleshop.net/. We aim to keep the process simple, transparent, and customer-friendly while maintaining smooth operations.
1. Order Cancellation Policy
✔ You may cancel your order within 10 minutes of placing it OR before the product is packed. ❌ Cancellation is NOT allowed after packaging or dispatch.
If you attempt to cancel after your order is packed or dispatched, the request will be rejected automatically.
2. Refund Policy
We offer a fast and fair refund process for eligible orders.
Refund Timeline
All eligible refunds are issued within:
⏱ Refund Timeline: Within 24 hours
Mode of Refund
Refunds are processed via:
UPI (Online Refund Only)
Refund for COD Orders
If you selected Cash on Delivery (COD), your refund will be issued through:
UPI transfer only
Delivery Fee Refund
Delivery charges are non-refundable.
3. Replacement Policy
We allow replacements only in genuine cases such as:
Damaged product
Expired item
Wrong item delivered
Quantity mismatch
Replacement Time Window
⏱ Replacement requests must be raised within 2–12 hours after delivery.
We may ask for photos or short videos as proof for verification.
4. Conditions for Refunds & Replacements
The product must be in its original condition.
Consumable items (fruits/vegetables) are replaced only if damaged or spoiled.
No “No Questions Asked Returns” are offered.
Refund is issued only after verification.
5. Non-Refundable Items
Delivery charges
Items damaged after delivery due to customer handling
Opened or consumed products
6. How to Request Refund or Replacement
You can contact us through:
Email: balajilomte88@gmail.com
Phone: +91 8530485236
Please include your order ID and issue details for faster processing.
7. Policy Updates
MiracleShop may update or modify this policy at any time. Continued use of our service means you accept the latest policy version.
