Welcome to MiracleShop! By accessing or ordering from https://miracleshop.net/, you agree to the Terms & Conditions listed below. These ensure a safe, smooth and transparent experience for all our customers.
Service Areas: Wasoli, Bhamboli, Mhalunge, Chakan, Ambethan
Delivery Radius: approx. 10–15 km
1. About Our Service
MiracleShop is a quick-commerce grocery delivery service offering fast delivery of daily essentials within our operational areas. Delivery times depend on product availability, traffic conditions and order volume.
2. Eligibility
By using our website, you confirm that:
You are 18 years or older.
You can enter into a legally binding agreement.
You will provide accurate and up-to-date information during checkout.
3. Account Responsibility
You are responsible for maintaining confidentiality of your account details and all activities that occur under your account. MiracleShop may suspend accounts involved in fraud, misuse or policy violations.
4. Pricing & Product Accuracy
Product prices may change based on market conditions without notice.
Images are for representation; actual products may vary.
In case of pricing errors, we reserve the right to cancel or modify your order.
5. Order Confirmation
Your order is confirmed only after we verify availability and accept the order. MiracleShop may cancel orders due to:
Out-of-stock items
Incorrect pricing
Delivery location outside service radius
Payment issues
6. Payments
We support the following payment methods:
Cash on Delivery (COD)
Online Payments (UPI, Cards, Wallets)
Online payments are processed securely using trusted payment partners.
7. Delivery Policy
We aim for timely delivery, but delays may occur due to traffic, weather or order load.
Someone must be available at the delivery location to receive the items.
After multiple failed attempts, your order may be cancelled.
8. Order Cancellation
You may cancel your order:
✔ Within 10 minutes of placing the order ✔ Before packaging starts
After packaging/dispatching, cancellations may not be accepted.
9. Refund Policy
MiracleShop offers a simple, customer-friendly refund policy:
Full refund if the order is cancelled within the allowed time.
Full refund if we cancel the order due to operational issues.
Refund issued back to the original payment method.
10. Replacements
You can request replacement in cases such as:
Expired or damaged items
Wrong product delivered
Quantity mismatch
We may ask for images/video for verification.
11. User Behaviour
No fake or fraudulent orders.
No harassment of delivery personnel.
No misuse of discount coupons or platform loopholes.
12. Intellectual Property
All content, logos, images and data on MiracleShop are the exclusive property of MiracleShop and may not be reproduced without permission.
13. Limitation of Liability
MiracleShop is not responsible for delays caused by external factors such as weather, traffic or system issues. Our liability is limited to the order value.
14. Privacy
Your data is collected only to improve service, process orders and enhance delivery accuracy. We do not sell or share your data with third parties except our delivery and payment partners.
15. Contact Information
Registered Address: Gat No.5, Village Bhamboli, Pune Email: balajilomte88@gmail.com Phone: +91 8530485236
16. Changes to Terms
MiracleShop may update these Terms at any time. Continued use of our website means you accept the latest version.
